Ozzi Affiliate Program Terms and Conditions
Version 2026-07-25
1. Introduction and Acceptance
1.1 These Affiliate Program Terms and Conditions (the "Terms") govern participation in the Ozzi Affiliate Program (the "Program") operated by the company that owns and operates the Ozzi brand and the website at heyozzi.com ("Ozzi," "we," "us," or "our"). 1.2 "Affiliate," "you," or "your" means the person or business that applies to and is accepted into the Program. By applying, by clicking to accept these Terms, or by participating in the Program in any way, you agree to be bound by these Terms. 1.3 If you enter into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to that entity. 1.4 You must be at least 18 years old and able to form a binding contract to participate.
2. Definitions
2.1 "Affiliate Link" means a tracking URL, unique referral code, shared vanity code, or QR code that Ozzi assigns to you for the purpose of attributing customers and orders to your account. 2.2 "Referred Customer" means an end customer whom Ozzi attributes to you under Section 6, recorded in Ozzi's systems as the first Affiliate to whom that customer is attributed. 2.3 "Commission Base" means the product subtotal of a Qualifying Order after all discounts are applied, and excluding shipping charges, taxes, gift card purchase amounts, and any amounts later refunded, charged back, or credited. 2.4 "Qualifying Order" means an order placed by a Referred Customer that is completed, paid, not fraudulent, and not reversed, during the Attribution Window and consistent with these Terms. 2.5 "Attribution Window" means the period stated in your Program Schedule that begins on the date of a Referred Customer's first order attributed to you. If your Program Schedule states a one-time program, the Attribution Window covers that first attributed order only. 2.6 "Commission" means the amount you earn on a Qualifying Order, calculated under Section 5. 2.7 "Program Portal" means the affiliate dashboard, application pages, and related tools that Ozzi provides for the Program. 2.8 "Program Schedule" means the named program that Ozzi assigns to your account. It states your commission rate, the commission rate on repeat orders if it differs, your Attribution Window, the discount your codes give customers, and your Signup Claim Window. Your Program Schedule is shown in the Program Portal and forms part of these Terms. If no Program Schedule is assigned to your account, the standard program applies: 20% commission, a 36-month Attribution Window, 20% off the customer's first order, and a 90-day Signup Claim Window. 2.9 "Signup Claim Window" means the period stated in your Program Schedule during which a visitor who submits their email through your QR-code landing page or referral link remains claimed by you before they place their first order. It applies to matching by email address only. A unique single-use code applied to an order always attributes that order to the Affiliate the code was issued to, whenever the signup happened.
3. Enrollment and Acceptance
3.1 The Program is application-based. You may apply through the public application page or by accepting an invitation from Ozzi. Acceptance into the Program is at Ozzi's sole and absolute discretion. 3.2 An application does not create any relationship or entitlement. No Affiliate account becomes active, and no Affiliate Link becomes valid, until an Ozzi administrator approves it. Ozzi may reject any application for any lawful reason or for no stated reason. 3.3 You agree to provide accurate and complete information when you apply and to keep your account information current, including your contact details and PayPal payout email. 3.4 Ozzi may suspend or close your account, pause your participation, or revoke approval at any time as described in these Terms. 3.5 You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
4. Independent Contractor Status; Taxes
4.1 You and Ozzi are independent contractors. Nothing in these Terms creates any partnership, joint venture, agency, franchise, sales representative, or employment relationship between the parties. 4.2 You have no authority to make or accept any offer or representation on Ozzi's behalf, to bind Ozzi, or to speak for Ozzi except as expressly permitted in these Terms. 4.3 You are solely responsible for all taxes owed on Commissions you receive, and for any expenses you incur in promoting Ozzi. 4.4 If you are a United States person, you agree to provide a completed IRS Form W-9 on request before or as a condition of payment. Ozzi may issue an IRS Form 1099 to you and report Commissions paid to you where required by law. 4.5 If you are not a United States person, Ozzi may require appropriate tax documentation (for example, an IRS Form W-8) and may withhold amounts where required by law.
5. Commissions
5.1 Subject to these Terms, you earn a Commission equal to the percentage of the Commission Base stated in your Program Schedule for each Qualifying Order. If your Program Schedule states a different rate for orders after the first attributed order, that rate applies to those later orders. 5.2 The Commission Base is the product subtotal after all discounts, and it excludes shipping, taxes, gift card purchase amounts, and any refunded, charged back, or credited amounts. Commission calculations are made in United States dollars. 5.3 Commissions accrue on Qualifying Orders placed by your Referred Customers during the Attribution Window stated in your Program Schedule. Where that window covers repeat orders, it includes repeat orders and subscription renewals placed during the window, whether or not the customer uses a code on those later orders. Where your Program Schedule states a one-time program, Commission is earned on the first attributed order only, and later orders by that customer earn no Commission. 5.4 No Commission is earned on your own purchases, on self-referrals, on orders you or a related party place, or on any order that is incentivized, manipulated, automated, or otherwise not a genuine referral. 5.5 Ozzi calculates Commissions from its own records and the order data reported by its ecommerce platform. Ozzi's records are the authoritative source for all Commission calculations. If an order is refunded, canceled, or charged back, the related Commission is reduced or reversed as described in Section 7. 5.6 Ozzi may set, change, or waive minimum order conditions, exclude promotional or bundle items, or adjust your Program Schedule, including the Commission rate, on a going-forward basis, as described in Section 14. A change to your Program Schedule applies to orders placed after the change takes effect, and to codes issued after that date. It does not change Commissions already accrued or discount codes already issued.
6. Attribution and Tracking
6.1 Customers are attributed to you through the Affiliate Links assigned to your account, which may include unique single-use referral codes, QR-code landing pages, shared vanity codes, and tracking links. 6.2 Attribution follows a first-attribution-wins rule. Once a customer is attributed to an Affiliate, that customer remains attributed to that Affiliate for the Attribution Window and is not reassigned, except where Ozzi corrects an error or resolves fraud in its discretion. 6.3 The Attribution Window runs for the period stated in your Program Schedule, measured from the Referred Customer's first attributed order. After the window closes, no new Commissions accrue on that customer's later orders, although Commissions already accrued and pending will still settle under these Terms. Under a one-time Program Schedule the customer is still attributed to you, so no other Affiliate can claim that customer, but only the first attributed order earns Commission. 6.4 Ozzi's tracking and attribution records are authoritative. Ozzi does not guarantee that every referral will be tracked. Failures caused by customer browser settings, ad blockers, coupon or deal browser extensions, cookie deletion, use of a different device or email, or platform limitations may prevent attribution, and Ozzi is not liable for Commissions on referrals that its systems do not record. 6.5 You may not attempt to alter, intercept, inject, or manipulate attribution, including by seeding codes into coupon extensions, cookie stuffing, or forcing clicks. 6.6 Signups by email. When a visitor submits their email through your QR-code landing page or referral link and later places an order with the same email address but no code, Ozzi attributes that order to you if the order is placed within the Signup Claim Window stated in your Program Schedule. Outside that window, an order with no code is not attributed to you by email address. A unique single-use code applied to an order attributes that order to you regardless of when the signup happened.
7. Payouts, Holds, Clawbacks, and Withholding
7.1 Ozzi pays approved Commissions monthly by PayPal to the PayPal email address on file for your account. You are responsible for keeping that address accurate. Ozzi is not responsible for payments sent to an incorrect address you provided. 7.2 A Commission remains in a hold status for 30 days from the date the related order is created before it is eligible for approval and payout. This hold allows for returns, cancellations, chargebacks, and fraud review. 7.3 After the hold period, eligible Commissions are subject to Ozzi's review and approval. Ozzi may approve, reject, or continue to hold any Commission based on its review, including its fraud review under Section 8. 7.4 The minimum payout is $25. If your approved and payable balance for a period is below $25, that balance rolls forward and is added to later periods until the total reaches the minimum. 7.5 If a Referred Customer's order is refunded, returned, canceled, or charged back after a Commission has accrued or been paid, Ozzi will claw back the corresponding amount. Ozzi may deduct clawed-back amounts from your current or future payouts, or invoice you for the amount if your balance is insufficient. 7.6 Ozzi may withhold, delay, or place in reserve any Commission or payout that it reasonably suspects is connected to fraud, code abuse, a violation of these Terms, or a chargeback risk, pending review. Ozzi may reverse Commissions determined to be ineligible. 7.7 Ozzi does not pay interest on held, delayed, or rolled-forward balances.
8. Fraud, Reversals, and Program Integrity
8.1 The Program is designed to reward genuine referrals. Commissions on transactions that are not genuine referrals are void and reversible. 8.2 Without limiting Ozzi's other rights, the following are prohibited and will void the related Commissions: self-referrals and orders placed by you or a related party; purchases made to generate Commissions rather than for genuine use; incentivized transactions where you offer cash back, rebates, or other inducements not authorized by Ozzi; automated, bot-driven, or artificially generated orders or clicks; codes distributed through or scraped by coupon or deal browser extensions; and any manipulation of tracking or attribution. 8.3 Ozzi may score, flag, hold, reverse, or reject any Commission, and may suspend or terminate your account, based on its fraud review. Ozzi's determinations regarding fraud and Program integrity are made in its reasonable discretion and are final for purposes of Commission eligibility, subject to the dispute resolution provisions of these Terms. 8.4 If Ozzi determines that you engaged in fraud or a material violation, you forfeit any Commissions arising from the violating conduct, whether or not previously approved, and Ozzi may recover amounts already paid on that conduct.
9. Promotion Rules and Restrictions
9.1 FTC disclosures. You must clearly and conspicuously disclose your material connection to Ozzi in every post, video, message, or other promotion, in a way that a reasonable consumer will notice and understand. Acceptable disclosures include clear labels such as "#ad," "advertisement," or a plain statement that you earn a commission. Disclosures must appear close to the endorsement and must not be hidden, buried, or dependent on a viewer clicking "more." 9.2 No health, disease, or drug claims. Ozzi products are dietary supplements. You may not make any claim that an Ozzi product diagnoses, treats, cures, prevents, or mitigates any disease, or any other claim that would make the product an unapproved drug. You may not make weight-loss, medical, or health claims that go beyond the statements published on Ozzi's official product pages and marketing materials. Any permitted structure or function statement must stay within what Ozzi has published, and you must not remove or contradict required disclaimers. You may not compare Ozzi products to prescription drugs or represent them as a substitute for medical care. 9.3 No coupon or deal sites. You may not post, submit, or distribute Ozzi codes on coupon sites, deal-aggregator sites, cashback sites, or similar destinations, and you may not allow your codes to be listed there. 9.4 No brand-term paid search. You may not bid on, or use in paid search, Ozzi's brand names, trademarks, product names, common misspellings, or terms confusingly similar to them, whether as keywords, in ad copy, or in display URLs. You may not run paid search ads that direct traffic to a URL that then redirects to Ozzi. 9.5 No spam. You must comply with the CAN-SPAM Act and all applicable anti-spam and telemarketing laws. You may not send unsolicited commercial email, text messages, or other messages promoting Ozzi. All email you send must identify you as the sender, include a working opt-out, and honor opt-outs promptly. 9.6 No misrepresentation. You may not make false, misleading, or deceptive statements about Ozzi, its products, pricing, or the terms of any offer. You may not imply that you are Ozzi or that you speak for Ozzi. 9.7 Lawful and appropriate channels only. You may not promote Ozzi on sites or through content that is unlawful, infringing, obscene, hateful, or that targets minors. You must comply with the rules of any platform you use. 9.8 Codes and offers. You may offer only the discount that Ozzi authorizes through your assigned codes. You may not create, alter, stack, or advertise discounts or offers that Ozzi has not authorized. 9.9 Ozzi may publish additional promotion guidelines from time to time, and you agree to follow them as part of these Terms.
10. Trademark and Content License
10.1 Subject to your compliance with these Terms, Ozzi grants you a limited, non-exclusive, non-transferable, revocable license to use the Ozzi name, logos, and marketing assets that Ozzi provides or approves, solely to promote Ozzi products under the Program. 10.2 You must use Ozzi's marks and content only in the form Ozzi provides or approves, and you must follow any brand usage guidelines Ozzi publishes. You may not modify the marks, use them in a misleading way, or use them to disparage Ozzi. 10.3 You may not register or attempt to register any domain name, social media handle, business name, trademark, or app name that includes an Ozzi mark or a confusingly similar term. 10.4 All rights in the Ozzi marks and content remain with Ozzi. Any goodwill from your use benefits Ozzi. This license ends automatically when your participation ends or when Ozzi revokes it, and you must then stop using the marks and content and remove them from your channels.
11. Confidentiality
11.1 Ozzi may share non-public information with you, including commission structures, unreleased product information, program data, and business plans ("Confidential Information"). You must keep Confidential Information confidential, use it only for the Program, and not disclose it to third parties. 11.2 Confidential Information does not include information that is or becomes public through no fault of yours, that you already lawfully had, or that you develop independently. This Section survives termination.
12. Privacy and Data Handling
12.1 You may not collect, store, use, sell, or share Ozzi customer data beyond what the Program requires, and you must handle any customer information you encounter in compliance with applicable privacy laws. 12.2 Customer and lead data generated through the Program belongs to Ozzi. This includes the email addresses and contact information that visitors submit through your QR-code landing pages or referral links. Those leads and their data are Ozzi's, and you receive only the limited, masked reporting that the Program Portal shows you. 12.3 You may not use Program data to build your own competing marketing lists, to contact Ozzi customers outside the Program, or for any purpose other than participating in the Program. 12.4 Ozzi handles customer data in accordance with its published Privacy Policy at heyozzi.com. Your own collection of personal data from consumers must comply with all applicable laws and your own posted privacy policy.
13. Term and Termination
13.1 These Terms apply for as long as you participate in the Program. Either party may terminate participation at any time, with or without cause, by giving notice to the other. Ozzi may give notice through the Program Portal or by email. 13.2 Termination for convenience. If you or Ozzi terminate without cause, or if Ozzi ends the Program, Ozzi will pay you the Commissions that have been approved and are payable as of the effective date of termination, subject to the hold period, clawbacks, minimum payout, and fraud review in these Terms. Commissions that have not yet met the approval and hold conditions will be evaluated in the ordinary course, and any that qualify will be paid. 13.3 Termination for cause. If Ozzi terminates your participation because of fraud, code abuse, or a material violation of these Terms, you forfeit any unpaid Commissions arising from the violating conduct, and Ozzi may reverse or recover Commissions already paid on that conduct. Ozzi may also pursue any other remedy available to it. 13.4 On termination, your Affiliate Links and license under Section 10 end, and you must stop presenting yourself as an Ozzi Affiliate and remove Ozzi marks and content from your channels. 13.5 Program changes and closure. Ozzi may modify, suspend, or discontinue the Program, in whole or in part, on 30 days' notice. If Ozzi is sold, merges, or undergoes a change of control or a sale of the business or assets, Ozzi may assign the Program to a successor who continues it, or may wind the Program down under this Section, in each case with the 30 days' notice described here. 13.6 Sections that by their nature should survive termination will survive, including provisions on taxes, confidentiality, privacy and data, disclaimers, limitation of liability, indemnification, governing law, dispute resolution, the class action waiver, and general provisions.
14. Modifications to These Terms
14.1 Ozzi may update these Terms from time to time. Ozzi will post the updated Terms and update the version identifier. Ozzi will provide notice of material changes by email to the address on file or through the Program Portal. 14.2 Changes take effect when posted, unless the notice states a later date. Your continued participation in the Program after the effective date of a change means you accept the updated Terms. If you do not agree to a change, your remedy is to stop participating and to close your account, subject to the payout provisions in these Terms.
15. Disclaimer of Warranties
15.1 THE PROGRAM, THE PROGRAM PORTAL, AND ALL RELATED TOOLS AND MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. OZZI DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. 15.2 OZZI DOES NOT WARRANT THAT THE PROGRAM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT TRACKING WILL CAPTURE EVERY REFERRAL, OR THAT YOU WILL EARN ANY PARTICULAR AMOUNT. YOUR PARTICIPATION IS AT YOUR OWN RISK.
16. Limitation of Liability
16.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, OZZI WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATING TO THE PROGRAM OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY. 16.2 TO THE MAXIMUM EXTENT PERMITTED BY LAW, OZZI'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE PROGRAM OR THESE TERMS WILL NOT EXCEED THE TOTAL COMMISSIONS OZZI PAID TO YOU IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. 16.3 Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. In that case, Ozzi's liability is limited to the greatest extent permitted by law.
17. Indemnification
17.1 You will defend, indemnify, and hold harmless Ozzi and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to your participation in the Program, your promotion of Ozzi, your content and statements, your violation of these Terms, or your violation of any law or third-party right. 17.2 Ozzi may participate in the defense of any claim with counsel of its choosing at its own expense. You may not settle any claim in a way that imposes any obligation or admission on Ozzi without Ozzi's prior written consent.
18. Governing Law
18.1 These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. The Federal Arbitration Act governs the interpretation and enforcement of the arbitration provisions in Section 19.
19. Dispute Resolution; Binding Individual Arbitration
19.1 Please read this Section carefully. It affects your legal rights, including your right to go to court. 19.2 Except for the matters described in Section 19.6, you and Ozzi agree that any dispute, claim, or controversy arising out of or relating to the Program or these Terms will be resolved by binding individual arbitration, and not in court, except that either party may bring an individual claim in small claims court if it qualifies. 19.3 The arbitration will be administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules then in effect, or its Consumer Arbitration Rules where those rules apply to you as an individual. 19.4 The seat and venue of the arbitration, and the location of any in-person hearing, will be Wilmington, Delaware, unless you and Ozzi agree in writing to another location or a remote hearing. The arbitrator will apply the governing law stated in Section 18. Judgment on the award may be entered in any court with jurisdiction. 19.5 The arbitration will be conducted on an individual basis only. This is further addressed in the class action waiver in Section 20. 19.6 Carve-outs. Either party may bring an individual action in small claims court for a dispute within that court's jurisdiction. Either party may also seek injunctive or equitable relief in court to protect its intellectual property or Confidential Information. These matters are not subject to arbitration. 19.7 30-day opt-out. You may opt out of this arbitration agreement by sending Ozzi written notice by email to team@heyozzi.com within 30 days after you first accept these Terms. If you opt out, disputes will be resolved in court as provided in these Terms, and the class action waiver in Section 20 still applies to the extent permitted by law. 19.8 If any part of this Section is found unenforceable as to a particular claim, that claim will be severed and may proceed in court, and the rest of this Section will remain in effect.
20. Class Action Waiver
20.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND OZZI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. 20.2 THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY CLASS OR REPRESENTATIVE PROCEEDING. IF THIS CLASS ACTION WAIVER IS FOUND UNENFORCEABLE AS TO A PARTICULAR CLAIM, THAT CLAIM WILL BE SEVERED AND HEARD IN COURT, AND THE REMAINING CLAIMS WILL PROCEED IN ARBITRATION.
21. General Provisions
21.1 Assignment. You may not assign or transfer these Terms or your account without Ozzi's prior written consent. Ozzi may assign these Terms, including to a successor in connection with a sale, merger, or change of control as described in Section 13. These Terms bind and benefit the parties and their permitted successors and assigns. 21.2 Severability. If any provision of these Terms is found unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will stay in full effect. 21.3 No waiver. Ozzi's failure to enforce any provision is not a waiver of its right to enforce it later. Any waiver must be in writing to be effective. 21.4 Entire agreement. These Terms, together with any Program guidelines and policies that Ozzi incorporates by reference, are the entire agreement between you and Ozzi about the Program, and they replace any prior agreements or understandings about the Program. 21.5 Notices. Ozzi may give you notice by email to the address on file or by posting in the Program Portal. You may give Ozzi notice by email to team@heyozzi.com or at the contact address Ozzi publishes for the Program. 21.6 Relationship. The parties remain independent contractors as stated in Section 4. 21.7 Headings. Section headings are for convenience only and do not affect interpretation. 21.8 Force majeure. Ozzi is not liable for any delay or failure to perform caused by events beyond its reasonable control.
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